The need or desire for organisation transformation can come from many different places. It may be from technological change; shifting competitor behaviour; innovation in the broader social space; consumer preference or a myriad of other sources.
What is common, regardless of the source of the change, is for an organisation to be successful in the changing environment it needs to remain relevant to its stakeholders (re-word) and be able to effectively meet or manage the various stakeholders’ expectations.
the edge partners with organisations to facilitate the required shifts needed to be successful. Each program is tailored to address the unique needs of each situation.
The following outlines our approach:
Immersion & Inquiry: Time is invested in understanding your business vision, needs, goals, role in the marketplace, culture and change initiatives. We agree any diagnostic work to be undertaken. Individual interviews are conducted to uncover all fundamental embedded cultural pieces. Using appreciative inquiry, the emotional pulse and team needs will be explored. This may also include 360 degree feedback and other psychometrics.
Detailed Design: Together we identify critical issues and processes to address these. We will agree content, approach, pre-work and communications, roles and methodologies.
The Program: Focusing on business outcomes, we work with you to create clarity of purpose, accountabilities and roles. We encourage transparency of process so all parties understand the interplay between content, relationship and team dynamic; create a safe environment where frustrations can be aired; robust and challenging feedback is given and difficult issues addressed. We give attention to individuals, the team, the leader, the organisation and outside world. We ensure actions are clarified and commitments developed. Typically a program consists of a mixture of group and individual interventions.
Review and Follow Up: Outcomes and recommended actions are summarised. There is ongoing consultation with you, providing evaluation, information or feedback required by the organisation.
Build Processes for Embedding Learning and Sustaining Momentum: Working with you we ensure the actions, behaviours and processes needed are in place so operating in a high performing manner becomes a way of life.